Every child in a children’s home is assigned a key worker a member of staff who takes on special responsibility for their care. Families and professionals often ask what this role looks like in practice. Key workers are central to helping children feel supported, understood, and valued in daily life.
Daily Support and Guidance
Emotional and Practical Care
Key workers listen to children’s worries, celebrate achievements, and provide guidance when challenges arise. They often support children in making friends and developing confidence.
Working With Families and Professionals
Key workers also act as a link between the child and others involved in their care. They communicate with parents, social workers, and teachers to make sure the child’s needs are fully understood.
This partnership approach reflects Ofsted’s standards, which emphasise joined-up care planning and accountability.
Supporting Care Plans
Every child has an individual care plan. The key worker helps ensure this plan is followed, from education and health needs to cultural support. They also help children understand and contribute to their own plans.
Why Key Workers Matter in Children’s Homes
Builds trust
children know there is one person who knows them best.
Provides consistency
stable support through changes and challenges.
Encourages growth
key workers nurture independence and life skills.
Strengthens belonging
children feel seen, valued, and cared for.
Key workers play a central role in daily life at a children’s home. They provide consistent support, act as advocates, and help children build trust and resilience. This role ensures that every child has someone looking out for their best interests each day.