Equip your team with the essential skills, knowledge, and ongoing professional growth opportunities to deliver high-quality, trauma-informed care.
Mandatory Induction Training
- Safeguarding and Child Protection: Identifying, reporting, and managing abuse or neglect (including Prevent training).
- First Aid and Medication Administration: Safe handling, storage, and accurate record-keeping.
- Behaviour Management and De-escalation: Positive intervention techniques and non-restrictive approaches.
- Health & Safety and Fire Procedures: Understanding risk assessments, evacuation protocols, and equipment use.
Therapeutic Care Modules
Trauma-Informed Practice
Foundations of attachment theory, PACE framework (Playfulness, Acceptance, Curiosity, Empathy).
Cognitive Behavioral Therapy (CBT) Basics
Techniques to help children identify and reframe unhelpful thoughts.
Equine and Pet-Assisted Therapy Principles
Safe integration of animal interactions and therapeutic goals.
Ongoing Professional Development
- Advanced Certifications: Support staff to complete NVQ Level 3, managers to pursue Level 5 Diploma in Leadership & Management for Residential Childcare.
- Specialist Workshops: Regular sessions on topics like neurodiversity (ASD/ADHD), self-harm prevention, and motivational interviewing.
- Reflective Practice & Supervision: Monthly one-to-one supervision to discuss cases, reflect on practice, and set personal development targets.
Leadership and Management Training
Team Leadership Skills
Coaching, conflict resolution, and performance management for Registered Managers and senior staff.
Quality Assurance & Data Use
Training on using the Welcare metrics dashboard to drive improvements.
Regulatory Updates
Briefings on legislative changes, Ofsted Quality Standards revisions, and best-practice research.
What this page establishes:
This page outlines the comprehensive training pathway—from mandatory induction modules to specialized therapeutic care workshops and leadership development—ensuring all staff are equipped with the skills and support needed for safe, high-quality, trauma-informed care.

