Together, let’s build a brighter future, your referral is the first step!

Partner with us to create a brighter future for the child in your care, your referral is a step toward transformative support and shared commitment


Together, let’s build a brighter future, your referral is the first step!

Partner with us to create a brighter future for the child in your care, your referral is a step toward transformative support and shared commitment


Cyberbullying: How to Protect and Support Your Child Online

A calm, practical UK guide to cyberbullying — recognising the signs, having the conversation, reporting it, and helping your child recover their confidence.

What is cyberbullying?

Cyberbullying is the repeated, intentional use of digital technology to harass, threaten, embarrass, or exclude someone. It includes:

  • Sending cruel or threatening messages
  • Posting humiliating photos or videos without consent
  • Creating fake profiles to mock someone
  • Deliberately excluding someone from group chats or games
  • Spreading rumours or lies online
  • Sharing private information or screenshots
  • Harassment in multiplayer gaming environments

Unlike face-to-face bullying, cyberbullying can happen 24 hours a day, reaches a large audience instantly, and can feel impossible to escape.

Platforms where it most commonly happens

Cyberbullying occurs across a wide range of platforms:

Instagram and TikTok

comments, DMs, stories, and duets

Snapchat

disappearing messages that can still be screenshotted

WhatsApp and group chats

peer group dynamics played out in messaging

Gaming platforms

(Roblox, Fortnite, Minecraft) — voice chat and in-game chat

YouTube

comment sections on content a child has posted

Discord

servers and DMs, often with reduced adult visibility

Children move between platforms quickly — knowing which ones your child uses matters.

Signs your child is experiencing cyberbullying

  • Becoming upset, angry, or withdrawn after using their phone or device
  • Hiding their screen or being secretive about what they’re doing online
  • Avoiding conversations about school or specific friends
  • Stopping activities they used to enjoy online (gaming, posting)
  • Sleep disturbance — checking devices through the night
  • Reluctance to go to school
  • Unexplained social withdrawal

How to talk to your child about it

A calm, practical UK guide to cyberbullying — recognising the signs, having the conversation, reporting it, and helping your child recover their confidence.

Children often don’t report cyberbullying because they fear their device will be taken away, or that telling an adult will make things worse. Reassure them upfront:

“I’m not going to take your phone away. I just want to understand what’s happening so we can deal with it together.”

Ask open questions:

"Has anyone been unkind to you online?"

"Is there anything in your messages or group chats that's been upsetting you?"

Listen without immediate reaction. Do not demand to see everything at once — this can feel like an invasion and shut the conversation down.

What to do immediately

Screenshot everything

capture evidence before it disappears or is deleted

Don't delete messages

you may need them for school or police

Block the person(s)

involved on all platforms

Report the content

Every platform has a reporting function

Contact school

if the people involved are classmates

Check in daily

Check with how your child is feeling

How to report cyberbullying on major platforms

Instagram/Facebook:

Tap the three dots on the post or profile

Report
TikTok

Long-press a video or go to profile

Report
Snapchat

Press and hold a message

Report
WhatsApp

Long-press a message

Report
Roblox

Click the profile

Report Abuse
YouTube

Three dots below a video or comment

Report

For serious cases — threats, sexual content, or images shared without consent — report to the police and to the Internet Watch Foundation  or the CEOP 

When to involve school and police

Involve school if:

The person bullying is a classmate

It affects your child's ability to attend or engage with school

The bullying is connected to events at school

Involve police if:

There are threats of violence

Sexual images or content are involved (even if all parties are minors — this is a serious safeguarding matter)

Harassment is criminal in nature

Your child feels physically unsafe

Protecting your child going forward

  • Review privacy settings on all platforms together
  • Set accounts to private
  • Discuss what is and is not okay to share online
  • Keep devices out of bedrooms at night
  • Maintain open, ongoing conversations about online life — not a one-off chat
  • The goal is media literacy and trust, not surveillance and restriction

FAQs: cyberbullying

Generally not as a first response — it can feel like they are being punished and reduces the chance they'll tell you about future problems. Focus on blocking, reporting, and support first.

Report to the platform, who can investigate IP addresses. If threats are serious, the police have powers to request data from platforms. Screenshot and date everything.

No. Retaliation can escalate the situation and may result in your child being seen as equally responsible. Redirect their anger towards reporting and blocking.

Make a Referral

Looking for a children’s home that truly invests in the future? Welcare is transforming care by embracing cutting-edge technology to create better outcomes for children, reinvesting charitable donations into the communities they call home, and committing to a sustainable, net-zero carbon future. As a not-for-profit, we’re driven by purpose, not profit—putting children and their potential at the heart of everything we do. Join us in building brighter futures—refer a child to Welcare today!

Together, let’s build a brighter future, your referral is the first step!

Partner with us to create a brighter future for the child in your care, your referral is a step toward transformative support and shared commitment